Early access — onboarding UK trades now

Never lose a lead again.

The second you miss a call, Aiva texts the customer back, answers their questions and books the job — before they ring the next name on the list.

Pays for itself in 30 days — or it's free Live in 48 hours
app.aiva.co.uk / inbox
Inbox · 3 new
AllUnreadBooked
JM
James Mercer
Perfect, yes please 🙏
Booked2m
SP
Sarah Patel
Aiva is qualifying the lead…
Replying9m
LK
Lucy Khan
Booked for Thursday 9am
Booked42m
DW
Daniel Wright
Quote sent, awaiting reply
1h
AB
Aaron Bell
Booked for Mon 11am
3h
JM
James Mercer
Missed call · 2:14 PM · Aiva answered automatically
Booked
Missed call · Aiva stepped in
Hi, this is Riverside Plumbing — sorry we missed your call! What can we help with?
Aiva · 8s later
Boiler's leaking everywhere, can someone come today?
Yes — I can get an engineer to you between 2–4pm today. Shall I book that in?
Perfect, yes please 🙏
Booked you in for 2–4pm. You'll get a confirmation text shortly. 👍
Job booked · added to calendar
Aiva is handling this conversation Take over
The cost of silence

If you're good at your job, you shouldn't have time to answer the phone.

Every missed call is a customer ringing the next name on the list. Pick your trade and see exactly what those unanswered calls cost you every year.

Plumbing · lost revenue per year
£20k–£40k
That's how much the average UK plumbing business loses every year to calls it never picks up.
20–40%
Fig 01 · Calls missedof inbound calls go unanswered because you're on the tools and can't get to the phone.
85%
Fig 02 · Lost to rivalsof those callers ring a competitor instead of leaving a voicemail — and you never even know they called.
£280
Fig 03 · Job valueis the average plumbing job — every missed call could be one walking out the door.

Figures are industry estimates based on typical call volumes and job values. We'll work out your real numbers on your call.

How it works

Set it up once. Never lose a lead again.

Aiva plugs into the number you already use. When you can't answer, it takes over in seconds — no new number, no app for your customer, nothing to learn. Just a text.

STEP 01

A call you can't take

You're up a ladder, under a sink, or mid-quote. The call rings out — exactly the moment most jobs slip away.

STEP 02

Aiva texts back in seconds

Before the caller reaches the next number on their list, Aiva replies in your business's voice, answers their questions and finds out what they need.

STEP 03

It books the job for you

Aiva captures the details, checks your availability and drops a confirmed appointment into your calendar — ready when you are.

Risk-free

If it doesn't pay for itself, you don't pay for it.

Run Aiva for 30 days. If it hasn't booked you more work than it costs — or you're just not happy — we return every penny, and you keep every job it booked. No contracts, no notice period, no awkward phone call. The only real risk is carrying on missing calls.

It pays for itself

One recovered job usually covers a month of Aiva. If it hasn't earned back more than it costs in 30 days, you don't pay a thing.

Or it's on us

Not happy for any reason? Tell us within 30 days and we'll refund you in full — and you keep every booking Aiva made for you.

Book a free call
No contracts · Cancel any time · Exact pricing shared on your call
Questions

Everything you might ask.

No. Aiva works alongside the number you already use. When a call goes unanswered, it steps in with a text — your customers keep calling the same number on your van and cards.
Seconds after a missed call, they get a friendly text from your business asking how you can help. They reply normally — no app, no link, no hoops. Aiva handles the conversation and books them in.
Aiva is set up in your tone with your services, prices and availability. Most callers assume they're texting the office. You approve how it speaks before it goes live.
Most businesses are live within 48 hours. We handle the configuration on a single onboarding call — you don't touch any settings unless you want to.
We share exact pricing on your free call, once we've worked out what missed calls are actually costing you. Whatever the number, it's backed by the guarantee: if Aiva doesn't make you more than it costs in 30 days, you don't pay. Most owners earn it back with a single recovered job.
If Aiva hasn't paid for itself within the first 30 days, you get every penny back. No contracts, and you can cancel any time.
Get started

Stop losing jobs to voicemail.

Book a free 15-minute call. We'll show you exactly how much work you're missing every month — then switch Aiva on so you never miss it again.

No contracts · No setup fee · Live in 48 hours